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Warpcom invests in key Customer Experience technologies, reinforcing its offer in Contact Centers

Warpcom invests in key Customer Experience technologies, reinforcing its offer in Contact Centers

by Sofia Luz | Jun 6, 2022 | Media, Uncategorized

With the integration in Evolutio, leader in the Spanish market in solutions for Contact Centers, Warpcom also intends to position itself as a reference company in this sector in Portugal with a new portfolio of solutions based on Cloud, Artificial Intelligence and...
Study points out 10 “hot” trends in 2022. Warpcom considered a frontrunner in quantum technologies

Study points out 10 “hot” trends in 2022. Warpcom considered a frontrunner in quantum technologies

by Sofia Luz | Mar 21, 2022 | Uncategorized

Study points out 10 ‘hot’ trends in 2022. There are Portuguese companies that lead in various areas and Warpcom is one of them (from the digital age to the quantum age). In the analysis prepared by the Deep Digital Business Unit at LLYC, Rui Coutinho from...
Calling is not dead

Calling is not dead

by Ângelo Oliveira | Nov 9, 2021 | Blog, Collaboration & Customer Experience, Uncategorized

The transition to the cloud was already a reality, the pandemic only reinforced this trend. It is undeniable that lockdown and remote work drove a very significant change in the way of communicating, ie “calling” – voice calls by telephone – gave way to collaboration...

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