Collaboration &

Customer Experience

Improve your company’s productivity, agility, and communication with integrated user experience and collaboration solutions – voice, video, data, and mobility – that respond to new work dynamics. 
Digital illustration representing several different means of communication as a way to portrait several ways to collaboration & customer experience solutions

Collaboration & Customer Experience

Improve your company’s productivity, agility, and communication with integrated user experience and collaboration solutions – voice, video, data, and mobility – that respond to new work dynamics. 
Digital illustration representing several different means of communication as a way to portrait several ways to collaboration & customer experience solutions
Digital vectorial illustration representing communication or collaboration through messaging between users

Unified communications

Digital vectorial illustration representing collaboration solutions through video conferencing

Video conferencing

Digital vectorial illustraton representing collaboration and customer experience solutions

Applications

Digital vectorial illustration representing customer experience solutions through the use of a smartphone

Customer experience

Digital vectorial illustration representing communication or collaboration through messaging between users

Unified communications

Digital vectorial illustration representing collaboration solutions through video conferencing

Video conferencing

Digital vectorial illustraton representing collaboration and customer experience solutions

Applications

Digital vectorial illustration representing customer experience solutions through the use of a smartphone

Customer experience

Collaboration & Customer Experience

Workplace of the future 

It is inherent to any organization to constantly look for ways to improve its productivity, decision making, process support, and innovation management. 

These factors are especially critical to succeed in the digital economy, where the geographical dispersion of teams and the competitiveness of the market require a way of working that does not depend on physical presence. 

In parallel, remote work has become a transversal reality, provoking a deep evaluation of the work model and leading companies to idealize a hybrid vision of the workplace – what we can call the workplace of the future. 

Simplicity, efficiency, omnicanality, and technological intelligence are the essential elements for the workplace of the future. 

Person using a platform of video conference on their laptop as a mean of collaboration and customer experience solution

We support organizations in the transition to new forms of collaboration adaptable to any environment

At Warpcom we provide solutions for collaboration and user experience, developed, and adapted so as to be perfectly integrated with operational and business processes and in full harmony with the needs, interests and requirements of the various stakeholders, so as to achieve the desired levels of adoption and return on investment. 

We have established partnerships with major technology players to which we add diagnostic, implementation, adoption, and support services of excellence.

Collaboration and workplace solutions

Digital vectorial illustration representing communication or collaboration through messaging between users

Unified communications

  • Voice and video
  • Instant messaging and presence information
  • Terminals and customers
Digital vectorial illustration representing collaboration solutions through video conferencing

Video conferencing

  • Multipoint conferencing
  • Content sharing
  • Collaboration
Digital vectorial illustraton representing collaboration and customer experience solutions

Applications

  • Call recorders
  • Unified messaging
  • SBC Gateways
Digital vectorial illustration representing customer experience solutions through the use of a smartphone

Customer experience

  • Omnichannel
  • Business analytics
  • Team optimization
Digital vectorial illustration representing communication or collaboration through messaging between users

Unified communications

  • Voice and video
  • Instant messaging and presence information
  • Terminals and customers
Digital vectorial illustration representing collaboration solutions through video conferencing

Video conferencing

  • Multipoint conferencing
  • Content sharing
  • Collaboration
Digital vectorial illustraton representing collaboration and customer experience solutions

Applications

  • Call recorders
  • Unified messaging
  • SBC Gateways
Digital vectorial illustration representing customer experience solutions through the use of a smartphone

Customer experience

  • Omnichannel
  • Business analytics
  • Team optimization

Insights

Calling is not dead

Calling is not dead

The transition to the cloud was already a reality, the pandemic only reinforced this trend. It is undeniable that...