As the pace of innovation increases in a constantly evolving market, companies must adapt as soon as possible. Digitization has made progress over the past three years, but many companies are still trying to catch up. Consultancy firm McKinsey noted in a recent report that some sectors have lagged in their efforts, leading to smaller revenues and returns. The report outlined the building blocks to succeed at digitization and states that companies must create an environment that makes space for testing new approaches and technologies quickly and iteratively.
Digital transformation partners can make a big difference by with the daunting task of restructuring processes and ensuring service quality. Motor Intelligence predicts the global market of Digital Transformation will grow at a compound annual growth rate (CAGR) of 17.42% through 2026.
The wheels are turning, and the time to act is now. Regardless of their importance, it can be difficult to find the right digital transformation partner, and it can mean a long and demanding process. However, the benefits are countless when you get it right: process automation and integration, task optimization, increased productivity, increased visibility, management of business flows, and so on.
A reliable and competent digital transformation partner should be able to effectively deliver:
- Specialized consultancy: they must have the know-how, experience, and expertise to analyze, implement, and support tech strategies within ICT areas crucial for any business – Networking, Data Center, Cloud Strategy, Cybersecurity and Digital Experience.
- Technical knowledge: the partner must have a team of talented professionals who can manage projects, implement, and integrate tech solutions. The team members must be trained, qualified, and certified, act as problem solvers, and have a rapid response to any challenges.
- Support: an ideal partner guarantees effective technical support 24/7, to ensure the quality and security of the IT system. The team should be able to solve problems in the tech infrastructure and ensure all equipment and software are available and updated. In addition, the partner must offer different types of support, both reactive and proactive, with skilled approaches to the respective SOC (Security Operations Center), NOC (Network Operations Center) and Managed Services.
- Management: the team must provide advanced tech services and a specialized operations center. Only then can they monitor, detect, and guarantee the security of the network and tech infrastructure. If you want to learn more about investing in network and technology infrastructure, listen to episode #1 of Warpcom Tech Flow podcast first series – Redes focadas no futuro.
Research shows that delays in digital transformation lead to missed market opportunities, lower returns, and weaker competitive positions. Companies should invest in partners specializing in digital transformation to ensure maximum performance, consistent goals, expectations, and competitive advantages.
Investing in such partners is a strategic step, as their technological expertise will allow them to see the client’s infrastructure as a whole and lead the direction of future technology strategies.
To do this, the partner must not only have knowledge, but also experience in the management of technical processes in its entirety – from evaluation and design to implementation, support, and management. They should do this knowing that each project has specific needs and requires tailor-made solutions, oriented toward the output and business KPIs and not tech for the sake of tech.
