Warpcom

Command Center

Advanced specialized managed services and support center 

The Warpcom Command Center is the advanced network support, management and protection center, featuring state-of-the-art technology and specialists capable of monitoring, protecting and managing Warpcom clients’ infrastructure 24/7.  

Designed to address the most important ICT areas of any organization, it provides proactive services – NOC and SOC – and reactive support services.  

Whether as an integral or as a complement to the client’s in-house capacity, the Warpcom Command Center has the technology and skills required to support organizations in managing the entire life cycle of their network and infrastructure.

Managed Services

NOC

Proactive management of networks and infrastructures spanning on-premise, hybrid or cloud architectures, from large data center servers to mobile devices.  

  • Event monitoring – equipment, applications   
  • LAN management  
  • WAN management   
  • SDN network management   
  • Unified communications management   
  • Video conferencing management  
  • DC management  
  • Workplace management 

SOC

Protection and response to cyber-attacks using monitoring and proactive intervention, advanced investigation and crisis management.  

  • Event monitoring   
  • Incident analysis  
  • Advanced investigation  
  • Security rating 

Warpcom’s differentiation is centered on the methodologies we adopt and the rigor with which we manage our clients’ networks, infrastructures and security events. 

Warpcom’s differentiation is centered on the methodologies we adopt and the rigor with which we manage our clients’ networks, infrastructures and security events.

Warpcom.CSIRT

Originally created in 2018, Warpcom.CSIRT is a Warpcom service that has been gradually deployed and made available in the iberian market in accordance with market innovations and customer requirements, taking into account the competencies, resources and strategic partnerships held.

Warpcom.CSIRT’s mission is to ensure the computer security incident response plan, including its handling, coordination and management, as well as security audits and assessments, production of security alerts and recommendations.

The document detailing the performance of Warpcom.CSIRT, in compliance with RFC2350 PT, is available at:

  • CSIRT – RFC2350 PT document in PDF format;
  • CSIRT – RFC2350 PT text document.

The public key for communicating with the Warpcom.CSIRT group is at:

  • CSIRT-key – PGP public key to communicate with group.

Support Services

Warpcom ensures the support of its clients’ IT infrastructures, through service level agreements tailored to business needs and requirements, in four types of support: 

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SLA corresponding to P1 incidents

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SLA corresponding to P1 incidents

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SLA corresponding to P1 incidents

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SLA corresponding to P1 accidents

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SLA corresponding to P1 accidents

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SLA corresponding to P1 accidents